Our Services
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Patient Eligibility Criteria:
To receive services at Volunteer Healthcare Clinic, clients must:
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Acute Primary Care
Whether you have a headache, cold or cough, allergies, asthma, diabetes, hypertension or some other common sickness, the clinic can provide care during the Tuesday/Thursday evening clinics. Services provided include nurse and physician consultations and any related services such as lab testing, imaging services and prescriptions that may be ordered by the Physician or Practitioner. |
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Chronic Disease Management:
Monday evening are reserved for the Chronic Disease Management (CDM) program which provides comprehensive treatment for hypertension, diabetes and other endocrine disorders. In addition to nurse and physician consultations, CDM patients receive nutrition counseling, ophthalmology consults, diabetic podiatric exams, routine lab testing as well as medical supplies and medications. CDM visits are by appointment and for enrolled patients. To enroll, patients must first be seen during a Tuesday or Thursday walk-in Clinic for one of the chronic illnesses listed and be referred into the CDM Clinic. |
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Speciality Care
The Clinic conducts a Dermatology clinic on the 3rd Wednesday evening of the month beginning at 6pm. VHC patients can call us to make an appointment or be added to the waitlist. VHC is fortunate to have other specialists available at the Clinic during our evening clinics. These include Cardiology, Endocrinology, Gastroenterology, Nutrition Counseling and Rheumatology. VHC patients can call us at 512-459-6002 and press 0 to find out when these specialty services are available and how to obtain an appointment or be placed on the waitlist.
The Clinic can assist patients suffering from mild depression and/or anxiety. Psychiatry services and medication management are available by appointment. Generally, patients will be referred for these services through our Tuesday/Thursday evening clinics. Please note that the Clinic cannot provide prescriptions for controlled substances.
Existing patients who are at risk for diabetes, hypertension and/or overweight are offered appointments with a dietitian. During these one-on-one consultations, patients are given healthy eating habits, diet suggestions and follow-up appointments.
Acute primary care for children who are sick is available during our Tuesday/Thursday evening clinics year-round. In August, VHC conducts a special 'Healthy Kids Day', which is an action-packed day geared at getting kids ready to go back to school. Well-child exams and sports physicals are provided during this annual Saturday morning clinic. Parents of VHC pediatric patients can call VHC beginning in July to be added to the waitlist for this clinic.
The Clinic provides limited Physical Therapy (PT) that includes a stretching and exercise program that focuses on non-prescription remedies for pain. Individuals can access these services once they become a patient of the Clinic. Patients will need to be referred for PT services through our Tuesday/Thursday evening clinics. Physical therapy is generally available on a weekly basis on Wednesday afternoons.
The Clinic has a state-licensed, Class A Pharmacy that carries common generic medications that are prescribed to established VHC patients by VHC providers. The Clinic does not carry, dispense or write prescriptions for controlled medications. The Clinic also has an on-site laboratory to perform routine testing that is ordered by VHC providers. Lab draws are done on-site at VHC and sent over to Ascension/Seton Hospital to be processed. All lab reports will be reviewed by a VHC provider before they are added to a patient's medical chart. Please note that patients will only be called about lab results if there is some type of follow up required and/or they need to return to the Clinic. Patients wanting to find out lab results can call VHC at 512-459-6002, press 0 and set up a Nurse Callback, which can take a couple of days after the results are reviewed.
Additional resources for other health and human services and/or community/ basic needs organizations are available as needed. VHC staff and volunteers are able to answer any questions and there is a community resource bulletin board in the waiting room. Patients can also call 211 for a resource listing line of services available in Central Texas.
The Clinic conducts two 'Well Woman' Clinics during the spring and fall each year during which pap smears, breast exams, mammogram screenings and common screenings are available. These services are only available during these special clinics twice a year. |
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Pharmacy Services
Pharmacy services, including new medications and prescription refills, are available for established VHC patients.
Medication Refills
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Services Not Provided
The Clinic provides a wide range of services and takes care of many common health problems, however we do not have the ability to care for all health needs. VHC is not an emergency room or urgent care facility and we are not able to care for seriously ill patients.
If we cannot help you here, we will try to direct you to other clinics or facilities who have the resources for your medical needs. |
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Hours and Appointments
Daytime: 9:30am- 2:00pm Evening: 6:00pm- 10:00pm All visits by appointment for registered patients. Call 512-459-2002 and Press 0 for eligibility and registration information. |
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