Patient Eligibility Criteria
To receive services at Volunteer Healthcare Clinic, clients must:
Helpful Information
The Volunteer Healthcare Clinic (VHC) is a charitable, part-time clinic that provides primary care for acute & chronic conditions such as diabetes and hypertension. Patients seeking care here must be sick or have a condition that we treat. We are able to take care of many common health problems and will do our best to help, however we do not have the ability to care for all health issues. If you need services we cannot provide, we will direct you to other clinics that have the resources for your medical needs.
Additionally:
- Be uninsured and have no form of health care coverage (i.e. no MAP, Medicaid/CHIP, Medicare, private insurance, etc.)
- Meet income guidelines (less than 200% of the Federal Poverty Income Level)
- Live in Travis County
- Present a valid Photo ID such as a driver's license, consulate card, etc.
- Present proof of current Travis County address (ID, utility bill, lease agreement, etc.)
- A $10 donation (or more) is requested
Helpful Information
The Volunteer Healthcare Clinic (VHC) is a charitable, part-time clinic that provides primary care for acute & chronic conditions such as diabetes and hypertension. Patients seeking care here must be sick or have a condition that we treat. We are able to take care of many common health problems and will do our best to help, however we do not have the ability to care for all health issues. If you need services we cannot provide, we will direct you to other clinics that have the resources for your medical needs.
Additionally:
- VHC medical visits are in-person and they are now by appointment only.
- You must register and sign consent forms before we can schedule an appointment for you. You can register M - F from 10am - 4pm; bring a photo ID and proof of address to the Clinic and the staff will assist you.
- You must be at the Clinic by the arrival time given to you when scheduling your in-person appointment. Arrival times vary depending on appointment availability. Please note – there is no benefit to coming before your arrival time. If you choose to come before your arrival time, you may be waiting for a longer period of time.
- You must bring a photo ID with a current Travis County address to every Clinic visit.
If address on ID is not current, proof of Travis County residency must be provided such as a utility or phone bill, lease agreement, etc. - Due to space and health concerns, only patients are allowed in the Clinic to see the physician. Please come alone if you can; anyone not being seen at the Clinic will be asked to wait outside, unless they are helping translate for the patient or the patient needs assistance into the building.
- Please do not bring healthy children who do not need to be seen to the Clinic.
- Children, under 18 years in need of medical services, must be accompanied by one parent or a legal guardian (please bring appropriate guardianship paperwork).
- You will be investing your time to utilize our services. Please plan on being at the Clinic for 2-3 hours.
- The Clinic is staffed almost entirely with volunteers who have given up their personal time to provide services for you. We ask that you treat all VHC volunteers and staff with respect and courtesy and they will do the same.
- The Volunteer Healthcare Clinic prohibits handguns, both concealed and open carry, in our Clinic and on our premises. We are dedicated to providing a healthy and safe environment for patients, volunteers, visitors and staff.
For more details concerning our no guns policy, you can download a .pdf copy below:
| vhc_patient_handout_no_gun_policy.pdf |
